Patient Portal

Wilmington Health offers a safe, convenient way to communicate and engage in your healthcare through the Patient Portal.

Welcome to our new Patient Portal!

The portal allows access to your appointments, reminders, medications and online bill payment, lab results, and appointment requests. All current patients with a valid email address are eligible for the patient portal.

Already Registered?

Need to Register?

Your account will be authenticated within 2 business days.

Instructions

For instructions click here

If you have already received an email with instructions to log in, please use the link in your email to create your account. If you have not received an email, click here to create your new account. Your request will be authenticated by Wilmington Health before patient data will be available. 

Additional Assistance

Should you need assistance please email whptportal@wilmingtonhealth.com.

Check out our new QR code for Wilmington Health Patient Portal   

For more information about our Patient Portal App, click here.

PatientPORTAL App

Manage Your Health From Anywhere

Our web portal is great for checking test results, viewing appointments, and communicating with your provider. Now, you can do all of those things, and more, from your iPhone or Android smartphone.

DOWNLOAD OUR APP TODAY

Tips for Registration

Patient Portal New Account Instructions

Welcome to your new Wilmington Health Patient Portal! Your registration gives you access to viewing your lab results, allows you to set up appointments, pays bills, and more!

LOG IN

To log in, go to https://www.wilmingtonhealth.com/patient-portal. Once you are on this page, select “Log-In Now”.

Listed below is your temporary password and the security question. Using the information noted below, sign into your portal account.

  • Enter your E-mail Address
  • Temporary Password: wilmingtonhealth1 (all one word, all lower case)
  • If ever prompted, your security question is “What is your mother’s maiden name?”

Once you are in your portal, you may change your password. Select the “My Account” tab, and then “Change Password”. Please send a message to your provider letting him/her know you have registered. Utilize the messaging feature any time you have a question for your provider or nurse.

QUESTIONS

If you have any questions or concerns regarding your Patient Portal, please email our support team at whptportal@wilmingtonhealth.com.

Log onto patient portal page Wilmington Health Patient Portal

Select Create an Account

  • Enter email address (must be unique for each patient)
  • Enter password
  • Register-Select No PIN
  • Enter date of Birth
  • Enter Last Name, First name
  • Enter gender
  • Enter Phone Number
  • Enter Location Zip code
  • Select Office Location from the drop down list
  • Create a Security Question
  • Optional-Add Child Dependent
  • Agree to terms and Conditions
  • Select Complete

Patient will receive notice the account was successfully created and asked to confirm email address. 

You are now registered as a portal user and are waiting to be authenticated by Wilmington Health. Please allow 2 business days, before you have full access to your portal. If you need assistance registering or logging into your patient portal, please contact Customer Service: 910-395-4188. 

Learn how to self-registering an account with no PIN

Learn how to add a dependent patient

Learn how to schedule an appointment

https://youtube.com/watch?v=_AzYBIPo0T4

Learn How to compose a message for yourself

Sending a Patient Portal Message on Behalf of Self With Proxy or Dependent on Your Account

Learn How To Compose a Message on Behalf of Proxy or Dependent

Learn how to update your email address and change your password

https://youtube.com/watch?v=1uSu5ZnXDUM

The patient can establish Proxy access from their patient portal page. 

Click on My Account tab 

  • Find Associated Accounts section 
  • Click the Add a Proxy Account link 
  • Enter in First Name and Last Name 
  • Enter Gender 
  • Enter Date of Birth 
  • Enter Cell Phone 
  • Enter Email 
  • Enter Relationship 
  • Optional – End Date 

When the patient clicks the Submit button, the Proxy user will receive an email to accept and verify the proxy access. 

If the proxy is not a patient of Wilmington Health, they will be asked to complete the registration form below: 

The Proxy user can access the Patient Portal account for the person they are a proxy for from the Switch Account link on their Patient Portal page.