Please Note: Our location is experiencing a high volume of virtual visits (sick patients not being seen in the office) at this time. We promise to do our best to see all walk-in patients or suggest alternative options for care. You are welcome to call ahead to check before arriving at our locations.
Welcome to Urgent Care at Wilmington Health in Jacksonville. Our Urgent Care services are supervised by Dr. Troy Ehrhart. We are here to serve your family’s unexpected emergency health care needs, including, onsite laboratory and X-Ray services. Click here for current hours and current wait times.
In addition to walk-ins, we offer options for scheduling an appointment Monday-Friday during select timeframes. To learn more about scheduling an appointment for urgent care, please call 910-989-4825 and speak with one of our urgent care professionals.
For a list of other quick care locations and wait times, please click here.
Please note our office bills as a physician’s office visit. Depending on your individual insurance plan, your out of pocket costs may vary
We offer full-service emergency treatment for:
- Back pain
- Minor fractures
- Common Cold
- Lacerations and sports injuries
- Sudden illness
- Sore throat
Urgent Care sees patients with a wide range of illnesses and injuries. We see everything from colds, minor scrapes, and bruises to potentially life-threatening conditions.
- We take all patients seriously. However, the severity of other patients’ conditions may affect your wait time.
- Our front desk staff is trained to recognize serious symptoms, so patients with issues like bleeding, chest pains, or uncontrolled vomiting will likely be taken before patients with sinus problems.
- Wait times are hard to predict based on the diversity of cases we see and because we operate on a walk-in basis, but we try to keep our front desk up to date with a best estimate.
- Please understand there are multiple providers at this office, some with scheduled appointments, so it may seem that some patients are taken “out of turn.” If you have concerns, please speak with the receptionist.
It is our aim to make your visit as pleasant as possible.
An urgent care center is the place to go for a medical problem that is serious, but not life-threatening. A life-threatening emergency, such as a heart attack, should be treated at the emergency department (ED) or emergency room (ER). (Read about “Emergency Room“)
On the other hand, when you have an illness or an injury that isn’t life-threatening – but you really want to see a healthcare specialist now – that’s the kind of situation that an urgent care center or walk-in clinic is designed for.
Urgent care is not a substitute for primary care. However, an urgent care center can give you access to healthcare when your primary care doctor isn’t available. Urgent care centers can be staffed by physicians, physician assistants, nurses, nurse practitioners, and/or other medical personnel.
Medical problems that may be appropriate for an urgent care center include:
- allergies (Read about “Allergies“)
- back pain (Read about “Back Pain“)
- colds (Read about “The Common Cold“)
- conjunctivitis (Read about “Conjunctivitis“)
- earaches (Read about “Earache“)
- flu (Read about “Influenza“)
- gastroenteritis (Read about “Gastroenteritis“)
- headaches (Read about “Headaches“)
- hives (Read about “Hives“)
- indigestion (Read about “Indigestion“)
- insect bites (Read about “Insect Bites“)
- mild diarrhea (Read about “Diarrhea“)
- minor fractures (Read about “Bone Fractures“)
- otitis media (Read about “Otitis Media“)
- sinusitis (Read about “Sinusitis & Rhinitis“)
- skin rash (Read about “Skin Rash“)
- sore throat (Read about “Sore Throat & Strep Throat“)
- sports injuries (Read about “Avoid Sports Injury“)
- sprains (Read about “Sprains“)
- strains (Read about “Strains“)
- urinary tract infections (Read about “Urinary Tract Infections“)
An urgent care center or walk-in clinic may also be able to help with the following:
- immunizations (Read about “Immunizations“)
- lab work (Read about “Laboratory Testing“)
- x-rays (Read about “X-rays“)
Medical problems that should be handled in the emergency room include, but are not limited to:
- compound fracture (Read about “Bone Fractures“)
- deep wounds (Read about “Wound Care“)
- heart attack (Read about “Heart Attack“)
- poisoning (Read about “Poison Prevention“)
- severe burns (Read about “Burn Prevention“)
- stroke (Read about “Stroke“)
These lists are not fool-proof, but this should give you a better idea of how and where different emergencies can be treated.