Dr. Smith received her Bachelor of Science in exercise physiology from West Virginia University School of Medicine in Morgantown, West Virginia, where she also earned her medical degree. In addition, she received a master’s degree in physical therapy from Shenandoah University School of Physical Therapy in Winchester, Virginia. She completed a residency in pediatrics at Children’s Hospital at Dartmouth, Dartmouth Hitchcock Medical Center, Lebanon, New Hampshire.
Meet Suzanne Smith
Comprehensive healthcare to children of all ages. From well-child checks and physicals to treating the occasional coughs and sniffles, Dr. Smith promotes healthy childhood development through preventive medicine and wellness care.
Our patient satisfaction surveys help us identify areas of improvement to work toward providing you with the best healthcare in the area. Patient satisfaction, along with increasing the quality of care delivered and reducing healthcare costs, are the three organizational objectives we focus on each and every day.
Provider Specific Scores
6. How would you rate how well this provider communicates? (easy to understand, listens carefully to you, shows respect for what you had to say, sensitivity, friendliness)4.82 out of 5
7. Using a number from 1 to 5, where 5 is the best provider possible and 1 is the worst provider possible, what number would you use to rate this provider?4.84 out of 5
How does Suzanne Smith compare?
|1. How would you rate getting an appointment as soon as you needed?||4.91|
|2. When you contact the office, how would you rate getting the help or advice you need?||4.80|
|3. How would you rate the friendliness and helpfulness of the staff?||4.75|
|4. How would you rate the comfort and cleanliness of the waiting area? (How neat, comfortable, pleasant was the waiting room)||4.73|
|5. Wait time includes the time you spend in the waiting area and the exam room before you see your provider. How would you rate the amount of time that you had to wait to see the provider?||4.57|
|6. How would you rate how well this provider communicates? (easy to understand, listens carefully to you, shows respect for what you had to say, sensitivity, friendliness)||4.82|
|7. Using a number from 1 to 5, where 5 is the best provider possible and 1 is the worst provider possible, what number would you use to rate this provider?||4.84|
|8. When this provider orders a blood test, x-ray, or other test for you, how would you rate how well this provider’s office follows up to give you those results?||4.69|
|9. How would you rate how easy it is to get appointments with specialists?||4.69|
|10. Considering all aspects of the office, would you say that you are: completely satisfied, very satisfied, somewhat satisfied, somewhat dissatisfied, or very dissatisfied?||4.82|
“I feel honored to be a part of these family's lives,” Dr Smith said. “It truly is a privilege to be involved in the physical, behavioral, and psychological needs of the children I see. I am looking forward to partnering with the families of Wilmington, hoping to make a positive difference.”
''Dr. Smith has been amazing to work with! She's provided great care to our daughter in every circumstance and has been available when we had questions arise. We've had a great experince with Dr. Smith and look forward to future visits.''
''Dr. Smith has been seeing both my kids since we've moved to the area. She's great. Really warm manner, asks questions and listens as well. Fantastic Doctor. Would really recommend.''
Dr. Smith has been so great to us. Our 4 month old daughter tested positive for the flu, and they suspected she had measles too. Dr. Smith has been following up with us personally every day to make sure our baby is doing well!