Biography
Hannah Frey, AuD, CCC-A, graduated with honors from Bloomsburg University in Pennsylvania with a Clinical Doctorate in Audiology. Upon graduation, she has excelled in providing high-quality care to the patients she serves, leveraging her thorough experience in the Audiology field. Her clinical interests include adult and pediatric audiologic evaluations, hearing aid fittings, and counseling.
In her free time, Hannah enjoys listening to country music, going to the beach, and traveling. Hannah is familiar with the Wilmington area as she has been coming here for the last 26 years to spend time with family and enjoy its splendor. She is looking forward to establishing roots in this awesome community.
Patient Satisfaction
Our patient satisfaction surveys help us identify areas of improvement to work toward providing you with the best healthcare in the area. Patient satisfaction, along with increasing the quality of care delivered and reducing healthcare costs, are the three organizational objectives we focus on each and every day.
Provider Specific Scores
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6. How would you rate how well this provider communicates? (easy to understand, listens carefully to you, shows respect for what you had to say, sensitivity, friendliness)
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7. Using a number from 1 to 5, where 5 is the best provider possible and 1 is the worst provider possible, what number would you use to rate this provider?
How does Hannah Frey compare?
| Question | Hannah |
|---|---|
| 1. How would you rate getting an appointment as soon as you needed? | 4.46 |
| 2. When you contact the office, how would you rate getting the help or advice you need? | 4.35 |
| 3. How would you rate the friendliness and helpfulness of the staff? | 4.71 |
| 4. How would you rate the comfort and cleanliness of the waiting area? (How neat, comfortable, pleasant was the waiting room) | 4.71 |
| 5. Wait time includes the time you spend in the waiting area and the exam room before you see your provider. How would you rate the amount of time that you had to wait to see the provider? | 4.50 |
| 6. How would you rate how well this provider communicates? (easy to understand, listens carefully to you, shows respect for what you had to say, sensitivity, friendliness) | 4.63 |
| 7. Using a number from 1 to 5, where 5 is the best provider possible and 1 is the worst provider possible, what number would you use to rate this provider? | 4.73 |
| 8. When this provider orders a blood test, x-ray, or other test for you, how would you rate how well this provider’s office follows up to give you those results? | 4.60 |
| 9. How would you rate how easy it is to get appointments with specialists? | 4.02 |
| 10. Considering all aspects of the office, would you say that you are: completely satisfied, very satisfied, somewhat satisfied, somewhat dissatisfied, or very dissatisfied? | 4.56 |
Locations
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Mayfaire – 6727 Parker Farm Drive
Mayfaire V- Wilmington
Audiology
910-509-7474 Text or Call
910-509-3836 Fax -
Jacksonville – 1000 Brabham Avenue
Jacksonville
Audiology
910-509-7474 Text or Call
910-509-3836 Fax