General medical needs of the adult patient and health maintenance and routine screening
Our patient satisfaction surveys help us identify areas of improvement to work toward providing you with the best healthcare in the area. Patient satisfaction, along with increasing the quality of care delivered and reducing healthcare costs, are the three organizational objectives we focus on each and every day.
Provider Specific Scores
6. How would you rate how well this provider communicates? (easy to understand, listens carefully to you, shows respect for what you had to say, sensitivity, friendliness)4.80 out of 5
7. Using a number from 1 to 5, where 5 is the best provider possible and 1 is the worst provider possible, what number would you use to rate this provider?4.83 out of 5
How does Brian Webster compare?
|1. How would you rate getting an appointment as soon as you needed?||4.64|
|2. When you contact the office, how would you rate getting the help or advice you need?||4.61|
|3. How would you rate the friendliness and helpfulness of the staff?||4.70|
|4. How would you rate the comfort and cleanliness of the waiting area? (How neat, comfortable, pleasant was the waiting room)||4.71|
|5. Wait time includes the time you spend in the waiting area and the exam room before you see your provider. How would you rate the amount of time that you had to wait to see the provider?||4.36|
|6. How would you rate how well this provider communicates? (easy to understand, listens carefully to you, shows respect for what you had to say, sensitivity, friendliness)||4.80|
|7. Using a number from 1 to 5, where 5 is the best provider possible and 1 is the worst provider possible, what number would you use to rate this provider?||4.83|
|8. When this provider orders a blood test, x-ray, or other test for you, how would you rate how well this provider’s office follows up to give you those results?||4.57|
|9. How would you rate how easy it is to get appointments with specialists?||4.25|
|10. Considering all aspects of the office, would you say that you are: completely satisfied, very satisfied, somewhat satisfied, somewhat dissatisfied, or very dissatisfied?||4.64|
"I strive to deliver evidence-based medical care. We do not participate in medical fads and unstudied therapies. We conduct clinical research and participate in medical school teaching here at Wilmington Health. We use multiple electronic tools to identify specific medical needs for each individual patient. In addition, we identify groups of patients who might benefit from additional services and assistance. Our goal is to improve the health of the whole community and lower the cost of care for our patients."
He is an outstanding doctor! The absolute best! Dr.Webster has been my doctor for many years 10+ at least.. He has been able to ALWAYS figure out the best treatment plan for my needs. He is very caring and always listens to my concerns and addresses them in professional and caring way. When it comes to care, my suggestions are not only heard, but considered many, many times. Every time I leave a visit, I feel like we have accomplished everything during the visit because I always bring a list, and we make sure that we have addressed every concern no matter how long my list is that day. Also, I always tell him he can't retire. And, I can't leave out Carla (nurse) and Debbie (medical assistant). They go above and beyond as well!! I wouldn't trade off the 3 of them for anything! I appreciate them so much there are not enough words or enough stars(5+)!
Dr. Webster is the epitome of an excellent healthcare provider. He is concerned about all facets of the patients health. Highly recommended.