Biography
Jacqueline “Jackie” Thompson, MSN, FNP-C is board certified by the American Academy of Nurse Practitioners and holds certifications in Pediatric Advanced Life Support, Advanced Cardiac Life Support, Basic Life Support, and Trauma Nursing Core Class by the Emergency Nursing Association. She has served as a Family Nurse Practitioner in Jacksonville and the surrounding areas, as well as in, Texas in family practice, women’s health, internal medicine, emergency medicine, and pediatrics. Jackie leverages her vast experience across multiple specialties and compassion to deliver high-quality, comprehensive care to the patients that she serves.
Jackie enjoys fitness, music, and spending time with her husband, son, and three dogs. She also has a sharp talent for crafting, cooking, and belting out the occasional 90s boy-band ballad.
Patient Satisfaction
Our patient satisfaction surveys help us identify areas of improvement to work toward providing you with the best healthcare in the area. Patient satisfaction, along with increasing the quality of care delivered and reducing healthcare costs, are the three organizational objectives we focus on each and every day.
Provider Specific Scores
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6. How would you rate how well this provider communicates? (easy to understand, listens carefully to you, shows respect for what you had to say, sensitivity, friendliness)
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7. Using a number from 1 to 5, where 5 is the best provider possible and 1 is the worst provider possible, what number would you use to rate this provider?
How does Jackie Thompson compare?
| Question | Jackie |
|---|---|
| 1. How would you rate getting an appointment as soon as you needed? | 3.74 |
| 2. When you contact the office, how would you rate getting the help or advice you need? | 3.56 |
| 3. How would you rate the friendliness and helpfulness of the staff? | 4.24 |
| 4. How would you rate the comfort and cleanliness of the waiting area? (How neat, comfortable, pleasant was the waiting room) | 3.23 |
| 5. Wait time includes the time you spend in the waiting area and the exam room before you see your provider. How would you rate the amount of time that you had to wait to see the provider? | 4.38 |
| 6. How would you rate how well this provider communicates? (easy to understand, listens carefully to you, shows respect for what you had to say, sensitivity, friendliness) | 4.53 |
| 7. Using a number from 1 to 5, where 5 is the best provider possible and 1 is the worst provider possible, what number would you use to rate this provider? | 4.11 |
| 8. When this provider orders a blood test, x-ray, or other test for you, how would you rate how well this provider’s office follows up to give you those results? | 3.86 |
| 9. How would you rate how easy it is to get appointments with specialists? | 3.50 |
| 10. Considering all aspects of the office, would you say that you are: completely satisfied, very satisfied, somewhat satisfied, somewhat dissatisfied, or very dissatisfied? | 3.50 |
Locations
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Jacksonville – 1000 Brabham Avenue
Jacksonville
Urgent Care
910-347-1515 Text or Call
910-347-7982 Fax