It is our highest priority to provide an exceptional patient experience and to serve as your trusted healthcare provider. For questions or complaints regarding your care experience, please communicate with us via messaging through Patient Portal or by calling our offices directly and requesting to speak to a department lead or manager.
If you want more information about our privacy practices or have questions or concerns, please contact us using the information listed at the end of this notice.
If you have concerns about how Wilmington Health is upholding your right to Privacy, Access, Amendments, and Restrictions, or would like to have us communicate with you by alternative means, please reach out to us using the contact information listed at the end of this notice. You also may submit a written complaint to the U.S. Department of Health and Human Services. We will provide you with the address to file your complaint with the U.S. Department of Health and Human Services upon request.
We support your right to the privacy of your medical information. We will not retaliate in any way if you choose to file a complaint with us or with the U.S. Department of Health and Human Services.
Mailing Address: 1202 Medical Center Drive Wilmington, NC 28401
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