Biography
Lorena Mauney, NP graduated from Duke University majoring in Family Nurse Practitioner. She received her Bachelor of Science in Nursing from Capella University, as well as received certification as a Emergency Medical Technician- Paramedic in 1994. Lorena comes to Wilmington Health with a variety of acute care and emergency care experience. Lorena is also an experienced forensic nurse examiner who has done evidence collection exams, treatment, and support of victims of violence. She was a Duke University academic scholarship recipient and was inducted into the Honor Society of Nursing. Lorena has served in her career as a nurse practitioner at Dosher Memorial Hospital serving in the Wound Care Center and Urgent Care. She also served at Goshen Medical Center at their community clinic. And, lastly she served with Kaiser Permanente managing day-to-day clinical operations at a busy 24-hour urgent care. Lorena is fluent in Spanish and very experienced in the urgent and emergency care settings.
Clinical Interests
Acute care, wound care & hyperbarics, forensic medical exams
Certifications
BLS, ACLS, PALS
Patient Satisfaction
Our patient satisfaction surveys help us identify areas of improvement to work toward providing you with the best healthcare in the area. Patient satisfaction, along with increasing the quality of care delivered and reducing healthcare costs, are the three organizational objectives we focus on each and every day.
Provider Specific Scores
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6. How would you rate how well this provider communicates? (easy to understand, listens carefully to you, shows respect for what you had to say, sensitivity, friendliness)
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7. Using a number from 1 to 5, where 5 is the best provider possible and 1 is the worst provider possible, what number would you use to rate this provider?
How does Lorena Mauney compare?
| Question | Lorena |
|---|---|
| 1. How would you rate getting an appointment as soon as you needed? | 3.67 |
| 2. When you contact the office, how would you rate getting the help or advice you need? | 3.00 |
| 3. How would you rate the friendliness and helpfulness of the staff? | 5.00 |
| 4. How would you rate the comfort and cleanliness of the waiting area? (How neat, comfortable, pleasant was the waiting room) | 4.67 |
| 5. Wait time includes the time you spend in the waiting area and the exam room before you see your provider. How would you rate the amount of time that you had to wait to see the provider? | 2.00 |
| 6. How would you rate how well this provider communicates? (easy to understand, listens carefully to you, shows respect for what you had to say, sensitivity, friendliness) | 4.00 |
| 7. Using a number from 1 to 5, where 5 is the best provider possible and 1 is the worst provider possible, what number would you use to rate this provider? | 4.33 |
| 8. When this provider orders a blood test, x-ray, or other test for you, how would you rate how well this provider’s office follows up to give you those results? | 4.67 |
| 9. How would you rate how easy it is to get appointments with specialists? | 2.50 |
| 10. Considering all aspects of the office, would you say that you are: completely satisfied, very satisfied, somewhat satisfied, somewhat dissatisfied, or very dissatisfied? | 4.00 |