Biography
Rachel Berg, PT is a graduate of Thomas Jefferson University. She has over 30 years of experience in the field of physical therapy, mostly working in the out-patient setting. Rachel enjoys working with people of all age groups, with different types of diagnoses. She loves to see patients reach their goals. Whether an athlete getting back to her sport, a grandparent getting to play with the grandchildren or someone just be able to take a walk around the block, Rachel works with her patients to set achievable goals, and helps her patients meet them. She is a big believer in exercise as medicine, and all patients will get the appropriate home exercise program to help them return to their prior level of function as quickly and safely as possible.
Clinical Interests
Outpatient orthopaedics, sports medicine, functional and fitness training, and geriatrics
Patient Satisfaction
Our patient satisfaction surveys help us identify areas of improvement to work toward providing you with the best healthcare in the area. Patient satisfaction, along with increasing the quality of care delivered and reducing healthcare costs, are the three organizational objectives we focus on each and every day.
Provider Specific Scores
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6. How would you rate how well this provider communicates? (easy to understand, listens carefully to you, shows respect for what you had to say, sensitivity, friendliness)
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7. Using a number from 1 to 5, where 5 is the best provider possible and 1 is the worst provider possible, what number would you use to rate this provider?
How does Rachel Berg compare?
| Question | Rachel |
|---|---|
| 1. How would you rate getting an appointment as soon as you needed? | 4.77 |
| 2. When you contact the office, how would you rate getting the help or advice you need? | 4.77 |
| 3. How would you rate the friendliness and helpfulness of the staff? | 4.85 |
| 4. How would you rate the comfort and cleanliness of the waiting area? (How neat, comfortable, pleasant was the waiting room) | 4.69 |
| 5. Wait time includes the time you spend in the waiting area and the exam room before you see your provider. How would you rate the amount of time that you had to wait to see the provider? | 4.69 |
| 6. How would you rate how well this provider communicates? (easy to understand, listens carefully to you, shows respect for what you had to say, sensitivity, friendliness) | 4.92 |
| 7. Using a number from 1 to 5, where 5 is the best provider possible and 1 is the worst provider possible, what number would you use to rate this provider? | 5.00 |
| 8. When this provider orders a blood test, x-ray, or other test for you, how would you rate how well this provider’s office follows up to give you those results? | 4.71 |
| 9. How would you rate how easy it is to get appointments with specialists? | 4.67 |
| 10. Considering all aspects of the office, would you say that you are: completely satisfied, very satisfied, somewhat satisfied, somewhat dissatisfied, or very dissatisfied? | 4.54 |
Locations
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Wilmington – 1202 Medical Center Drive
Wilmington
Physical Therapy
910-392-8053 Text or Call
910-392-2808 Fax